OMNY


In order to use the subway, you need to pay a fare. There are currently two ways to pay, as the MTA is in the long process of replacing an old system used since 1992 with a new system introduced in 2019. The old system works with a physical farecard called the MetroCard that you need to swipe. In 2019 a new contactless payment system was introduced. It is called OMNY and stands for One Metro New York. OMNY does not yet fully support all the features that the old MetroCard supports -- most notably support for unlimited monthly or weekly passes. For this reason, both the old MetroCard and the new OMNY system currently coexist at the same time with the old MetroCard-based system continuing to be fully supported until at least July 2023.

OMNY payment methods

There are three ways to pay using OMNY:

  • A digital wallet
  • A contactless bank card
  • The OMNY card

All three payment methods generally work the same, in that you have to hold the payment method against a special OMNY reader to unlock the turnstile.

A digital wallet
Your smartphone or smartwatch likely already supports a digital wallet like Apple Pay, Google Pay or Samsung Pay. With these digital wallets you usually set up one or more credit/debit cards as a payment options and select one as the default payment. Depending on your phone/watch settings, you might have to unlock the device before you can use it at the OMNY reader. On Apple Pay, I recommend you set up your card as a Transit Express card, which will allow you to tap your phone/watch without unlocking your device. With most digital wallets, as you tap your device against an OMNY reader it will vibrate indicating successful payment.

A contactless bank card
Many credit cards, debit cards or prepaid cards already support contactless payment. Oftentimes, on the back of these bank cards you will find this logo:   which indicates that the card supports contactless payment. Not having that logo does not necessarily mean the card does not support contactless payment though. You might have to call your bank to activate contactless payment if you have never used it that way. If you bank card does not support contactless payment, you can still pay with it if you add it to a digital wallet discussed previously.

The OMNY Card
The OMNY card is a physical, plastic card introduced by the MTA in October 2021. It is shaped like a credit card with the word OMNY in the front. It has barcodes both on the front as well as on the back of the card. The back side also has a magnetic stripe as well as an expiration date.

The front side of the OMNY Card with a barcode
The back side of the OMNY Card with a barcode and expiration date

These cards will carry a monetary value/balance similar to the old Pay-by-value MetroCard. Each time you use the card to pay for a ride, the cost of the ride will be subtraced from its balance. OMNY cards are not yet sold in subway stations, but you can buy them at local convenience and neighborhood stores with cash or credit. They come in a black gift-card like sleeve like so:

The front side of the OMNY Card sleeve
The back side of the OMNY Card sleeve

It costs $5 to purchase an OMNY card, which does not go towards the balance of the card. When you buy the card, the retailer will ask you how much money you want to put on the card. The minimum amount to load is $1, which is a bit useless given that a single fare costs more than that. You can return to any retailer to reload your card when its balance is low or do so online at omny.info. Inside subway stations, you will also find OMNY readers where you can tap these cards to find out how much value you have left, but currently there is no way to recharge those cards inside the subway station yet. New OMNY-card capable vending machines will be introduced in the near future to do so.

As noted the OMNY card has an expiration date printed on the back of the card after which the card becomes unusuable. Newly issued cards don't expire until 7 years from issuance. You can transfer any remaining value on the card to a new card up to two years after the expiration date.

A word of caution: the OMNY card has a bunch of details in the back including an 18-digit card number, a CVV and an expiration date. Using these information, anyone can register the card online and see the card's entire past usage including all the subway stations you have swiped in. As such, be careful about taking posting pictures of the card on social media.

Using OMNY

Once you are set up with any of these three payment methods, you are ready to use it to pay for your subway ride. Note that the OMNY system currently only supports the single-ride fare (at $2.75). You will find OMNY readers at every turnstile at every subway station and on every MTA bus throughout the entire system. The readers look like this:

OMNY readers at turnstiles

Note that the reader is slightly angled to the left, because each reader always unlocks the turnstile to the left of it.

In order to use OMNY, first make sure that the reader has the four blue corner lights and says "OMNY TAP HERE":

OMNY reader displays TAP HERE

As you approach the turnstile, simply tap your payment method near the reader (you don’t actually have to touch it). You will hear a beep and the digital screen will display "GO" on a green background:

OMNY reader displays GO

At this point, the regular single-ride fare of $2.75 has been deduced from your payment method and you should proceed in going through the turnstile to the left of the reader. You do not have to hurry as the turnstile will remain unlocked until you go through it (but don't hold up other commuters behind you for that matter). If for some reason the tap is not confirmed, an error message will appear with one of the following reasons:

  • TAP AGAIN: The tap was not successful. Simply try again.
  • TAP ONE CARD: You are likely trying to tap with multiple payment methods at the same time. This usually happens if you tap a physical wallet with multiple eligible cards in it, or maybe your mobile phone has one of those fancy cases that also holds a credit card. Make sure to tap only one payment method at at time.
  • PAYMENT METHOD EXPIRED: The bank card has expired.
  • PAYMENT NOT ACCEPTED: This particular payment method you used is not accepted with OMNY.
  • RIDE LIMITED EXCEEDED: While you can tap a single payment method multiple times to pay for multiple people traveling in a group, you can do so only at maximum 4 times (including yourself) at any given station.

Here are some other things to know about OMNY:

  • The system currently only supports full-fare, Pay-per-ride options. It does not yet support the weekly, monthly or discounted passes for seniors, students or low-income New Yorkers. We won’t be seeing those until 2022 at the earliest.
  • Even on a single ride, the system allows for a single free transfer between subway and buses (within 2 hours). With OMNY, make sure to tap the exact same payment method on both forms of transportation. The OMNY reader still says "GO" on the second tap, but at the end of the day, the MTA will only charge you a single fare.
  • While not required, you can also optionally register for an OMNY account online so you can view your trip history and manage your payment methods. This even works retroactively, so even if you register today and specify the details of your payment methods, you can see a full history of past usage as far back as a year including the specific time and location of each tap.
    Presumably in the near future, you can recharge your OMNY card online here as well.
  • If you only have cash, the only way to use OMNY is by buying the OMNY card at a local retailer. As mentioned, subway stations are not yet equipped with vending machines to buy or recharge OMNY cards yet. For now, you are better off buying the old MetroCard with the cash instead. Every subway station is equipped with a MetroCard vending machine.
  • A long term goal is for OMNY to replace all of New York's transportation mode. You can already use it on all subway lines as well as the Staten Island Railway. It is available on local, limited, and express buses including Select Bus Service routes buses. Expect to see it even on commuter rail lines like Long Island Rail Road and Metro-North soon.

Next: the MetroCard